In a world that’s so commercially focused, it’s nice to know there are a few online retailers out there who are trying to do more than sell things – they’re trying to make a positive difference in the world in day-to-day operations. Come, let’s meet some of them.
With the retail landscape plummeting in the US and technology poised to wipe out millions more in the coming decade, Walmart says it will aim to be “people-led and tech-empowered.”
Chatbots are offering retailers a smarter more cost effective and efficient way of engaging with their consumers. Regardless of the size of your business, if you have a customer service department there’s probably a bot out there for you.
Australian fashion and accessories retailer Oroton has announced it is considering selling the company or raising capital following approaches from potentially interested buyers.
While Amazon buying Whole Foods Market doesn’t directly affect Woolworths, it does however highlight a very real threat posed to it when Amazon spreads its wings further in Australia in coming months.
Many retailers don’t realise that the post-purchase period is a time when consumers are most receptive to your messages. And many still don’t realise the importance of creating personalised messages for recent buyers.
ERP (enterprise resource planning) systems can provide retailers with significant benefits, including improving customer service, enhancing data visibility and streamlining fulfilment operations.
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Trade Me is the biggest online marketplace in New Zealand: 2 million Kiwis shop online every month. Trade Me has 1.8 million visitors every month. With quicker delivery to New Zealand than Perth from the Australian Eastern seaboard – this is a market well worth exploring.
The Brits may be about to bare almost all now that Australian online retailer, Budgy Smuggler, has launched its e-commerce platform in the UK and its London pop-up store there last week.