Global online retail leader Amazon is taking on Walmart by offering a 45% discount off its Prime membership for those consumers who receive government assistance.
Chatbots are offering retailers a smarter more cost effective and efficient way of engaging with their consumers. Regardless of the size of your business, if you have a customer service department there’s probably a bot out there for you.
Accessories retailer Michael Kors will close between 100 and 125 of its full-price stores within the next two years in order to improve profitability.
New Zealanders have just been bestowed with shopping online at kmart.co.nz e-commerce platform for the first time as of Tuesday morning this week.
New research shows Australian consumers are tired of heavy-handed targeting tactics. Responsible use of data, efficient service and the occasional freebie are the best ways for retailers and brands to keep customers on the sweet side.
Amazon is laying the foundation to bring its futuristic checkout-free Amazon Go stores to the UK and Europe, in order to break into the $800 billion online grocery global market.
In business, everything revolves around relationships. These relationships aren’t simply between customers and employees, or employers and employees, but perhaps most importantly between customers and brands.
From drone delivery to crowdsourcing apps and same day delivery, e-commerce is influencing changes in how retailers and parcel carriers do business.
Myer has been exposed to a loss as a result of Topshop Australia’s franchisee, Austradia, going into voluntary administration on Wednesday night.
Omnichannel Retailing: Discover 3 steps to deliver the best cross-device shopping journey for your customer. Practical advice for delighting your shoppers, no matter where they are or the device they are using.